Privacy Policy
Last updated: 15 September 2026
Reflet Mirror Co. ("Reflet", "we", "us") provides mirror photo booth and face painting services for weddings, birthdays, galas and other events in South Africa. This policy explains what personal information we collect through this website, why, and what rights you have over it under the Protection of Personal Information Act, 2013 (POPIA).
Information we collect
We collect information you choose to give us directly, mainly through our enquiry form:
- Your name and email address
- Your event date and event type
- Any details you include in your message (venue, guest count, requests)
We do not require you to create an account, and we do not collect payment card details through this website. Deposits and balances are arranged directly with you by email or bank transfer.
Cookies
This site uses essential cookies needed for the site to function, and, only if you accept them via the cookie banner, optional cookies that help us understand how the site is used (for example, basic analytics). You can change your choice at any time by clearing your browser's local storage for this site and reloading the page.
How we use your information
- To respond to your enquiry and discuss your booking
- To manage confirmed bookings, including reminders and logistics
- To keep a record of past clients for warranty/support purposes
We do not sell your information, and we do not use it for advertising or share it with marketing third parties. With your separate, explicit consent, we may occasionally send you news about availability or offers; you can opt out at any time.
Who we share it with
Your enquiry is sent to our own business email address. We use standard third-party infrastructure to run this website and email, namely our web hosting provider and email provider, who process this data only to deliver that service to us, under their own security obligations. We do not share your information with any other third party without your consent, unless required by law.
Event photos and prints
Photos and prints created at your event using the mirror booth belong to your guests and your event, not to this website's data collection; they're produced and shared directly through the booth software or physical print, not stored on this site. If we'd like to use a photo from your event for our own portfolio or marketing, we'll ask your permission separately and in writing; this is also covered under "Image usage" in our Terms & Conditions.
How long we keep it
We keep enquiry and booking information for as long as reasonably needed to deliver our services and meet our own record-keeping and tax obligations, and then delete or anonymise it.
Your rights
Under POPIA, you have the right to:
- Ask what personal information we hold about you
- Ask us to correct or update inaccurate information
- Ask us to delete your information, subject to any legal requirement to retain it
- Object to our processing of your information, or withdraw consent for marketing
- Lodge a complaint with South Africa's Information Regulator if you believe we've mishandled your information
To exercise any of these rights, contact us using the details below.
Children's information
Our face painting service is often enjoyed by children at events, but the personal information we collect through this website (the enquiry form) is provided by the adult making the booking, not by children directly.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or the law. The "last updated" date at the top of this page will always show the most recent revision.
Contact us
Reflet Mirror Co.
Email: info@reflet.co.za
Phone: +27 81 668 1873